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Get help with Hiro. Browse the knowledge base and read the most frequently asked questions.

In case of emergency…

Don’t call us just yet.

The first thing you should do is try to minimise the damage. Turn off the stop tap if it’s a leak. Call people who are in a position to help – the emergency services, your parents, the Hiro home emergency service if you have it!

When everything’s safe, make a cuppa and tell us everything that’s happened. Use the Hiro app, or call us on +44 20 3966 3650.